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Frequently Asked Questions

You can find all the answers to the most frequently asked questions about company bike leasing here.

A proposal for early termination can be requested at any time using the service portal. The proposal is typically sent by email by the leasing company AGL. This proposal must be actively accepted or rejected. Once accepted, an invoice is generated and sent to the lessee. Early termination can only be initiated by the lessee and not by the lessee’s user.

Depending on the insurance package, incident reports can be entered and tracked directly in our service advice tool.
The insurance company is responsible for processing and handling all incident reports.

From a tax law perspective, we recommend an employer contribution of at least 5.00 euros. The employer thus covers the cost of the annualUVV safety inspection—180 euros over the entire lease term, or 5.00 euros per month. The amount of the employer contribution may vary depending on the employer. Since the economic responsibility for the leased asset must always rest with the employer, the employer is responsible at all times for fulfilling the contractual obligations (e.g., even if the employee leaves the company). Implementing the leasing program and processing leasing applications entails additional work for the human resources department. The company bike tool enables simple, fast, and digital contract processing—thereby keeping HR workload to a minimum.

Eurorad offers the most flexible price range, with a minimum price of 357 euros and a maximum price of 20,000 euros per bicycle. While all leasing providers now guarantee protection for companies—which includes a special right of termination coupled with vehicle repossession—the waiting periods vary. With eurorad, coverage takes effect from day one, whereas with other providers it does not take effect until after six months. According to accident prevention regulations (UVV), it is the employer’s responsibility to ensure that employees always ride bicycles that have been fully inspected by a repair shop and are in perfect technical condition. Unlike other leasing offers, we at eurorad cover the costs of inspections by a specialized repair shop—even for seemingly minor issues—starting on day 1. There is no price cap, and no deductible applies.

It is not possible to transfer the contract to the employee. However, if the employer transfers the contract to another user, they must notify the leasing company. The installment payments would continue to be made via the employer as usual. The lessee is the employer, not the employee. With the transfer agreement, the employer transfers the company bicycle to the employee. The rights and obligations of the employee are specified.

Like the company car, the company bicycle / e-bike is also an attractive form of salary conversion and employee motivation. In the form of salary conversion, employers promote clever two-wheeled mobility for all employees. Companies can benefit from the consistently positive image of the bicycle in their public image. Environmental protection, traffic improvement and health prevention are corresponding arguments. There is also a direct cost advantage for companies. Saving on social security contributions often results in a cost reduction of 500 euros per employee over a period of three years without any capital outlay.

In the event of wage garnishment, the employer must withhold the corresponding amounts from the net salary up to the garnishment exemption limit. If no agreement is reached regarding the non-cash benefit retained by the employer, this is not given priority, but a garnishment creditor would take precedence. In order to achieve priority, it would have to be agreed that the employer can offset corresponding claims from the net salary in the amount of the non-cash benefit to be withheld each month and, to this extent, have any claims of the employee assigned to them. Ultimately, however, it is up to the employer to specify these eventualities in the transfer agreement.

The provision of bicycles / e-bikes may be subject to salary conversion, whereby this salary conversion amount does not have to be identical to the non-cash benefit to be recognized. The non-cash benefit to be recognized in the payroll is subject to social security contributions and income tax, as if a salary in this amount had been paid. In the payslip, the non-cash benefit must therefore be included in the gross payroll and then also deducted as a net amount when it is paid out. This means that social security contributions and wage tax are deducted.

This is set forth in the temporary staffing agreement between the employer and the employee.
It should be noted that the employee is liable for any damages caused by third parties.

In eurorad’s Premium Plus insurance package, the required “safety check” after the first and second years of coverage is included as a benefit. This safety check was developed in coordination with the DGUV (German Social Accident Insurance) and eurorad, based on the UVV inspection (Accident Prevention Regulation) in accordance with DGUV 70 Vehicles. All necessary inspection tasks are covered to ensure that the company bicycle is maintained or brought into a condition that is safe for operation and road use. Please note: An inspection is a voluntary manufacturer’s recommendation and is not part of the Premium Plus insurance coverage.

The authorized dealer must upload the completed checklist to the Service Advice Tool.
Only then will you stop receiving reminders. Alternatively, you can also email us the completed checklist as a PDF.

No, the company decides once which insurance package is selected. This applies to all new contracts.

Incidents can be submitted to the insurance company one month after the start of the contract.

To report a theft, please contact the insurance company assona at kundenservice@assona.com or contact the retailer directly.
Please provide the following information to assona or your authorized dealer:
– Brief explanation of the facts of the case
– police report
– Proof of a lock, if applicable (if it is not included in your lease agreement)
The lease payment is calculated based on the sales price; in other words, if the lessee receives a discount, the monthly lease payment decreases.
Tax-related issues (such as non-cash benefits and residual value calculations at the end of the term) always refer to the MSRP.
Here you will find the insurance benefits for inspections, including the UVV safety check, which the authorized dealer can submit to the insurance company based on the insurance package:
  • Premium – UVV up to 30€
  • Premium Plus: Application deadline February 29, 2024 – Inspection, including UVV, up to €60
  • Premium Plus: Application date on or after March 1, 2024 – Inspection, including UVV, up to €90

Overview of Insurance Packages: https://www.eurorad.de/versicherung/
The lessee is entitled to this benefit twice during the lease term—at least once after 10 months and once after 22 months.
Wear-and-tear parts can be submitted to the insurance company assona on a separate invoice throughout the entire 36-month lease term.
The dealer settles all insurance claims (including UVV) directly with the insurance company assona using the frame number. No additional code or insurance number is required.
Reimbursement by eurorad is not possible.

Important Note:
Starting April 7, 2026, authorized dealers will process inspection invoices exclusively through the new credit memo procedure in the Dienstrad tool. The previous billing method via Assona will no longer be available for inspections as of that date and can therefore no longer be accepted.

In general, all insurance services (including UVV) can be processed through any eurorad partner at https://www.eurorad.de/haendlersuche. There is no requirement to use the dealer from whom the bicycle was purchased.
It is advisable to check in advance with the dealer of your choice to see if they also offer services for this brand or bicycles from other manufacturers.

With salary conversion, a portion of the gross salary is converted into a benefit in kind, such as a company bicycle. The monthly lease payment is deducted directly from the gross salary. This reduces taxes and social security contributions, resulting in financial savings compared to a direct purchase.
Sample Calculation: /wp-content/uploads/2025/05/eurorad_Fact_Sheet_on_Salary_Conversion_200072d5ae.pdf
Depending on the employer's tax situation, either the total gross lease payment or the net amount is deducted from the gross salary. The actual monthly net cost depends on individual, personal factors.
For data protection reasons, we are not permitted to collect or process this information, which is why we do not include this amount in the quote. For this reason, the actual monthly net payment is not listed in the quote and can only be calculated by the lessee using the lease calculator.
If all the information is entered correctly, the calculator provides a very accurate estimate of the monthly financial impact—that is, the amount that is ultimately reflected in your take-home pay.
As the lessee, the employer decides on the following matters:
-Terms and Conditions of Participation
-Number of wheels
-Maximum purchase price for the bikes
-Insurance Package
-who is allowed to use the bicycle
- early termination of the lease (e.g., due to leaving the company)
-co-leasing a castle
The lessee will receive an automatic notification 12 weeks before the lease expires, informing them that their contract is about to end. In that email, they can indicate whether they would like to purchase the bike.
The “buyout amount” is displayed directly and billed to the lessee upon completion of the lease. The buyout amount is currently calculated at 16% of the MSRP. For tax reasons, we cannot guarantee that we will purchase the vehicle.
You can also find tax-related information here.
Upon acceptance and payment of the offer, ownership of the leased asset is transferred. Alternatively, the asset may be returned. In this case, it is possible to enter into a follow-up lease at any time thereafter.
If the bike is not purchased, the lessee will receive all the information regarding its return via email. The return process may vary depending on the dealer.
You cannot apply for a lease if
-the employee is in the probationary period,
-the employee is not on a permanent contract,
-the employee is hired as a student or trainee,
-the company fails the credit check,
-the company is registered as a UG.

No, specialty retailers are not required to take on returned leased bicycles after the 36-month period has expired. You decide for yourself whether you want to take on all returned leased bicycles or none at all. There is no provision for selecting individual bicycles.

Please let us know your decision by email at anfrage@agl.de so that we can plan for the returns accordingly.

Would you like to offer Dienstrad leasing at your bicycle shop? Contact eurorad directly by email at fachhaendler@eurorad.de or by phone at +49 221 845539-0. After consultation and planning, you will receive a partnership agreement. Once you return the completed agreement, you will be activated as a partner store, gain access to the leasing portal, and be listed on the eurorad website.

The lessee should contact their employer for clarification. The employer can request the following options:
– an early buyout offer
– the ability to transfer the contract to the new employer
– a transfer of the contract and leased asset to colleagues
or
– early return (available only with PREMIUM Plus contracts)
The employer, as the lessee, makes the final decision.
For Retailers:

Please accept a bicycle for return only if the user submits a form requesting early return. This form provides detailed instructions on how to proceed with the return.

Please then report the return to leasing@eurorad.de 

Claims for damages to third parties must be handled through personal liability insurance.

PremiumPLUS Insurance offers comprehensive coverage for your company bike, right from the start. Wear and tear is covered 100% starting on the first day; in addition, inspections—including UVV inspections—are subsidized by up to €60 (or €90 per year for contracts starting on or after March 1, 2024) no earlier than 10 and 22 months after the start of the lease, respectively.
In the event of theft or total loss, compensation based on the current market value may be applied toward a new policy if the claim is accepted. Natural disasters are also included in the PremiumPLUS package. The package provides security in the event of termination, extended absences such as parental leave or a sabbatical, and absences due to illness. Additionally, it protects employers and allows for early surrender in the event of death.
The bicycle may continue to be used during parental leave or in the event of an absence due to illness.
Overview of Insurance Packages: https://www.eurorad.de/versicherung/

Keep in mind that you should choose a bicycle that suits your circumstances. For example, if you have to carry the bicycle up and down stairs, you should pay special attention to how lightweight it is.

Modern lithium-ion batteries no longer have a memory effect. It's even recommended to recharge them periodically to increase their range.

Remove the battery at the end of the season, clean the e-bike, treat it with wax spray, and store it in a dry place. Charge the battery to 50–70% and store it in a frost-free place. Recharge it in January. Check the tires.

Yes, according to Section 8 (2) sentence 8 of the German Income Tax Act (EStG), the bicycle may be used entirely for private purposes. Taxation is based on the "0.25%" rule.

Anything that is permanently attached to the bicycle and is therefore considered part of the equipment can be leased. As a result, these items are treated as part of the acquisition cost. Exception: The lock can also be leased.

The lease term is 36 months.

Our leasing model is generally independent of specific brands and retailers; you can find all of our partner retailers at https://www.eurorad.de/haendlersuche/.
Unfortunately, we cannot provide any information regarding the availability or inventory of specific bikes and/or brands.
Therefore, please check with the authorized dealer to see if the bike you want is available.
Retailers not listed here may request a partnership.

It is possible to lease both a company car and company bicycles at the same time.

The employer specifies how the temporary employment contract must be submitted.
The lease agreement must be submitted in accordance with this requirement so that the employer can then approve the order and the bicycle can be picked up.

Leasing describes the transfer of use and temporary use of a capital asset in return for payment. The change in taxation of company bicycles offers enormous savings potential for employees. This means that the monthly leasing rate can be reduced by up to 50 percent as part of a salary conversion scheme, with unrestricted use.